Frequently Asked Questions
Find answers from our customers most frequent questions. We have laid down most of the things that you need to know about our services, products, and company. If you wish to know more about us, or if you have additional questions, please send us a message through our contact page.
How many amperes is your main switch? Do you have your own transformer? What are the equipments or appliances you are going to use for the generator? Is it single phase or three phase? If to be used for factory how many volts?
Our price of Genset depends on your total load. We will evaluate first your actual load for the exact capacity of Genset will be used and it’s free of charge.
We are carrying a PowerPlus Diesel Generator Set for 10KVA up to 55KVA, Cummins Diesel Generator Set for 50KVA up to 3,000KVA. Also available Opentype and Silentype.
Yes, our Genset brand carrying all are quality and in reliable brand. We have all parts and filters available in our warehouse. We have our company employed service technicians after sales back-up.
We have stocks in our manila warehouse. If we have stock of your requirement we can deliver 5-7 days to your jobsite. If we don’t have, please give us a delivery lead time of 30-45 days.
Our Genset has 1 year warranty or 1000 running hours on parts and services which ever comes first under normal use and operating condition.
All parts both mechanical and electrical are under warranty free of charge if it’s under normal use. All consumables are not covered of warranty like engine oil, filters, battery and coolant.
The fuel consumption of our Genset you need depends on how many KVA of Genset you need or how big is your Genset. Gensets have different sizes or models of engines coupled to main alternator. Engine has a different power and displacement; and it follows a different fuel consumption. Fuel consuption depends on the size of Genset.
We have our own warehouse for parts and consumables for the support of our product after sales. We conduct inventory and replenish all what is needed.
Yes, we have our own employed service technicians standyby ready for troubleshooting 24/7. We are focused on after sales support of our products because we consider our clients as partners in business not in short term but for lifetime.
Leave your Genset problem to us. We are ready to solve the problem and always ready to maintain it in good condition.